The Office of the Vice Chancellor for Community Affairs (OVCCA) organized a seminar-workshop on basic business writing for frontline staff, held on 25 September 2017 at the Obdulia F. Sison Hall (OFSH).
Vice Chancellor Serlie Barroga-Jamias, who is also a professor of Development Communication, former director of the Office of Public Relations, and editor-in-chief and editorial consultant of UPLB’s various publications, served as the resource person of the training.
Her lecture started off with a module on clear and effective writing, which served as the foundation for writing formal letters, memoranda, and minutes of the meeting.
In the afternoon, the participants were asked to draft letters for OVCCA’s upcoming disaster response efforts addressed to various stakeholders of UPLB. The participants were then asked to critique each other’s outputs.
BACK TO BASICS. Dr. Roberto G. Visco, assistant to the vice chancellor and Makiling Center for Mountain Ecosystems director, emphasizes the importance of “getting the right message across” to the OVCCA’s clients in his opening remarks.
The training was participated in by about 40 frontline staff from the OVCCA Main Office, Business Affairs Office (BAO), UPLB Housing Office (UHO), University Health Service (UHO), and the Makiling Center for Mountain Ecosystems (MCME).
The end goal is to ensure that clients are provided accurate information and are answered very professionally.
The activity is part of a series of trainings that the OVCCA is conducting for the professionalization and development of frontline staff. The office recently held a seminar on the familiarization and identification of snakes on 18 September 2017. A training will also be held on basic photography for office events documentation on 2 October 2017. (Miguel Victor T. Durian)
