UHS SERVICES
Services and benefits for registered UPLB students and employees
- Free out-patient consultation with medical and dental officers
- Free consultation with specialist in the fields of internal medicine, infectious diseases and orthopedic surgery
- Nominal rates for the professional fees of consultant physicians for consultation, special diagnostic or therapeutic procedures performed
- Discounted rates for laboratory, x-ray, ultrasound, dental and medical procedures
- Free diagnostics and physical exam (for field trips, pre-employment, pre-enrolment, and annual medical exam for UPLB employees)
- Subsidized fees for consultation with the in-house psychiatrist (for UPLB students)
Facilities
- 30-Bed Capacity
- Out Patient Department
- X-Ray Room
- Diagnostics Laboratory
- Emergency Room
- Ambulance
- Operating Room for minor, medium, and major surgeries
- Delivery Room for normal and caesarian section deliveries
- Labor Room
- Post-Op Recovery Room
- Newborn Screening Unit
Programs
- Diabetes Education and Nutrition Clinic
- Student Welfare Clinic (Consultant Psychiatrist)
- Operation Tuli
- Influenza and Pneumonia Vaccination Drives
- Lactation Management
- Family Planning Counseling
Schedule of Visiting Consultants
| Specialization | Consultant | Day/s | Time |
|---|---|---|---|
| Internal Medicine – Infectious Diseases | Jalotjot, Dr. Ailah S. | Tuesdays and Thursdays | 1PM – 3PM |
| Internal Medicine | Lademora, Dr. Louis Emmanuel P. | Mondays and Thursdays | 9AM – 12NN |
| Obstetrics – Gynecology | Rasgo, Dr. Irene Mayelle A. | Wednesdays | 9AM – 11AM |
| Orthopedic Surgery | Banatin, Dr. Jerome R. | Mondays and Wednesdays | 12NN – 3PM |
| Pediatrics | Banzon, Dr. Michelle Vanessa S. | Mondays | 9AM – 12NN |
| Pediatrics | Garcia, Dr. Geralyn P. | Wednesdays and Fridays | 1PM – 3PM |
| Pediatrics | Isidoro, Dr. Lygia Emily B. | Wednesday | 9AM – 12NN |
| Psychiatry | Palis, Dr. Alexandra Jean C. | Tuesdays and Thursdays | 8AM – 3PM |
(Specialty Clinics are suspended during holidays. To set an appointment, contact 0922-697-4331 and look for Ms. Ning. Click here for complete roster of UHS-accredited visiting consultants, including on-call specialists.)
UHS Citizen's Charter
Diagnostic Services
Clinical Services
Physical/Medical Examination
Validation of Certificates
Admission/Confinement of Patients
Emergency Cases
Dispensary Procedures
Dental Consultation
Nutrition Counselling
Diagnostic Services
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Laboratory | Laboratory request Charge slip Official Receipt Verified checklist for Annual Medical Examination UP ID or form 5 | Medical Officer Laboratory department Cashier Medical Records Section Office of the Unviersity Registrar | UPLB Employees, dependents, students and non – UP | 1. Call our Laboratory Department at 536-3247 or 536-2470 loc 111 for an appointment for the radiology tests 2. a. Observe the following cut-off time for blood extraction and submission of specimen: b. Present the documentary requirements to the laboratory section c. Fill out the patient information form d. Take note of the instructions pertaining to the needed laboratory examinations 3. Pay the indicated amount to the cashier 4. Present the Official Receipt to the Laboratory Section 5. Wait to be called for the laboratory examination 6. Once done, come back for the results. | STEP 1: Medical Technologist (Jeselle P. Victa, Edna P. Monserrat, Jane Cecilia R. Aguirre & Evelyn P. Velasquez) STEP 2: Patient/Medical Technologist (Jeselle P. Victa, Edna P. Monserrat, Jane Cecilia R. Aguirre & Evelyn P. Velasquez) STEP 3: Cashier (Jonaver H. Samonte) STEP 4-5: Medical Technologist (Jeselle P. Victa, Edna P. Monserrat, Jane Cecilia R. Aguirre & Evelyn P. Velasquez) | Based on the Laboratory tests to be done | Steps 2-6: 20 minutes TOTAL: 20 minutes |
| Radiology & Ultrasound | Doctor’s X-ray request Charge slip Official Receipt Verified checklist for Annual Medical Examination UP ID or form 5 | Medical Oficer Radiology department Cashier Medical Records Section Office of the Unviersity Registrar | UPLB Employees, dependents, students and non – UP | 1. Call our Radiology Department at 536-3247 or 536-2470 loc 110 for the appointment for radiology tests 2. Present the documentary requirements to the Radiology section 3. Fill out 2 copies of the X-ray/ultrasound form 4. Pay the indicated amount to the Cashier 5. Present the Official Receipt to the Laboratory Section 6. Wait to be called for the radiology examination 7. Once done, come back for the results | STEP 2: Radiologic Technologist (Ruby A. Edward/Aldrom F. Partoza) STEP 4: Cashier (Jonaver H. Samonte) STEP 5: Radiologic Technologist/Radiologist (Dr. Leah Anne A. Mendoza and DR. April Ann F. Lambio) STEP 6: Radiologic Technologist (Ruby A. Edward/Aldrom F. Partoza) | Based on the Laboratory tests to be done | X-ray – 20 minutes Ultrasound – 40 minutes TOTAL: 1 hour |
| Pharmacy – Dispensing of medicines & medical supplies | Prescription Charge slip Official Receipt UP ID or form 5 | Doctor Pharmacy Cashier Office of the University Registrar | UPLB Employees, dependents, students and non – UP | 1. Present the prescription to the Pharmacist 2. Pay the indicated amount to the Cashier 3. Present the official receipt to the Pharmacy Section 4. Receive the purchase medicines/medical supplies | STEP 1: Pharmacist (Felicidad B. Navarro, Ma. Corazon A. Echavez, Winnie Rose L. Santoluma) STEP2: Cashier (Jonaver H. Samonte) STEP 3: Pharmacist (Felicidad B. Navarro, Ma. Corazon A. Echavez, Winnie Rose L. Santoluma) STEP 4: Patient | Based on the medicines/medical supplies purchased | Steps 1-4: 5 minutes TOTAL: 5 minutes |
| ECG | Doctor’s X-ray request Charge slip Official Receipt Verified checklist for Annual Medical Examination UP ID or form 5 | Medical Oficer Radiology department Cashier Medical Records Section Office of the University Registrar | UPLB Employees, dependents, students and non – UP | 1. Present the documentary requirements to the ER Nurse on duty 2. Pay the indicated amount to the Cashier 3. Present the official receipt to the nurse on duty 4. Wait to be called for the ECG procedure 5. Come back on the day all other results are available in the Medical Records Section if for Annual Medical Examination | STEP 1: Emergency Room nurse on duty STEP 2: Cashier (Jonaver H. Samonte) STEP 3: Emergency Room nurse on duty | Depends on the clasification of the patient wether employee, dependent, senior citizen/person with disability or non-UP | Step 1-4: 5-10 minutes TOTAL: 5-10 minutes |
Clinical Services
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Out-Patient Consultation | UHS ID Referral letter Charge slip Medical Certificate | Medical Records Section Referring doctor Nursing Attendant on duty Medical Records Section | UPLB employees, dependents, students and non-UP | 1. Call our Medical Records Section at 536-3247 or 536-2470 loc 115 for the appointment for face to face out-patient consultation. If for on line consultation, go to the link m.me/UHSUPLBOnlineMedicalConsult 2. On your scheduled day and time, for face to face consultation,proceed to Medical Arts Building 3. Take vital signs etc. 4. Undergo assessment of medical condition 5. Pay the indicated amount to the Cashier 6. Proceed to Medical Records section for stamping and issuance of Medical Certificate | STEP 1: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) STEP 3: Nursing attendant on duty (Sebastiana Josue) STEP 5: Cashier (Jonaver H. Samonte) | Consultation fee: Free of charge for UPLB constituents; 300 for non-UP patients Medical Certificate: Free of charge to UPLB constituents; P250.00 for non-UP patients | Steps 3-6: 30 minutes – 1 hour TOTAL: 30 minutes – 1 hour |
| Out-Patient Consultation at the Specialty Clinics | UHS ID Referral letter Charge slip Medical Certificate | Medical Records Section Referring doctor Nursing Attendant on duty Medical Records Section | UPLB employees, dependents, students and non-UP | 1. Call our Medical Records Section at 536-3247 or 536-2470 loc 115 for the appointment for out-patient consultation 2. On your scheduled day and time, proceed to Medical Arts Building for face to face out-patient consultation 3. Undergo assessment of medical condition 4. Pay the indicated amount to the Cashier 5. Proceed to Medical Records section for stamping and issuance of Medical Certificate | STEP 1: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) STEP 3: Nursing attendant on duty/Medical Officers on duty STEP 4: Cashier (Jonaver H. Samonte) STEP 5: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) | Step 3: Consultation fee is free of charge for UPLB constituents; 300 for non-UP patients Step 5: Free of charge to UPLB constituents P350.00 for non-UP patients for the following specialization; Orthopedic, Surgery, Internal Medicine, Pediatrics, Infectious Diseases, Obstetrics/Gynecology | Steps 3-6: 30 minutes – 1 hour TOTAL: 30 minutes – 1 hour |
Physical/Medical Examination
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Physical/Medical Examination (Various Purposes) | UHS ID Charge slip Medical Certificate | Medical Records Section Nursing Attendant on duty Medical Records Section | UPLB employees, dependents, students and non-UP | 1. Call our Medical Records Section at 536-3247 or 536-2470 loc 115 for the appointment for physical/medical examination 2. To set an appointment for your lab tests, please call our Laboratory Section at 536-3247 or 536-2470 loc 111 3. To set an appointment for your radiology tests, please call our Radiology Section at 536-3247 or 536-2470 loc 110 4. Proceed to the Medical Records Section on the day of your appointment with Laboratory and Radiology. You will get your checklist.chargeslip. Present also your letter of endorsement from your Office 5. Pay the indicated amount to the Cashier 6. Proceed to the Laboratory and Radiology for the diagnostic tests 7. Come back on the day all the results are available 8. Proceed to the laboratory, radiology and dispensary service areas for the retrieval of the results 9. For UPLB Annual Medical Examination, proceed to Medical Records Section for all the results 10. Proceed to waiting area at the Medical Arts Building for chief complaints, vital signs etc. 11. Proceed to the Dental clinic for the dental charting 12. Undergo Physical/medical examination 13. Proceed to Medical Director’s office 14. Proceed to Medical Records section for stamping and issuance of Medical Certificate | STEP 1: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) STEP 2: Medical Technologist (Jeselle P. Victa, Edna P. Monserrat, Jane Cecilia R. Aguirre & Evelyn P. Velasquez) STEP 3: Radiologic Technologist (Ruby A. Edward/Aldrom F. Partoza) STEP 4: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) STEP 5: Cashier (Jonaver H. Samonte) STEP 6: Medical Technologist (Jeselle P. Victa, Edna P. Monserrat, Jane Cecilia R. Aguirre & Evelyn P. Velasquez) or Radiologic Technologist (Ruby A. Edward/Aldrom F. Partoza) STEP 8: Medical Technologist (Jeselle P. Victa, Edna P. Monserrat, Jane Cecilia R. Aguirre & Evelyn P. Velasquez) STEP 9: Radiologic Technologist (Ruby A. Edward/Aldrom F. Partoza) STEP 10: Nursing Attendant on duty STEP 11: Dentist on duty (Dr. Myla Lourdes R. Avena and Dr. Noel B. Altamirano) STEP 12: Medical Officers on duty STEP 13: Medical Director (Dr. Jessie Imelda F. Walde) STEP 14: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) | Step 5: As stated on the charge slip | Step 10: 20 – 30 minutes |
Validation of Certificates
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Validation of Medical/Dental Certificates | Out-patient record Medical/Dental certificates to be validated | Medical Records Section Doctor/Dentist | UPLB employees, dependents, students and non-UP | 1. Proceed to Medical Records Section to present documentary requirements, signify request for validation 2. For medical certificates- Proceed to the waiting areanat the ER-Dispensary or Medical Arts Building 3. For dental certificates- proceed to the Dental Clinic | STEP 1: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) STEP 2: Nurse on duty /Medical Officers on duty STEP 3: Dental Aide/Dentist on Duty (Marie Rose A. Abelleda/Dr. Myla Lourdes R. Avena &Dr. Noel B. Altamirano) | None | 15-30 minutes TOTAL: 15-30 minutes |
Admission/Confinement of Patients
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Admission/Confinement of Patients | Admitting Order sheet History Form Referral letter | Admitting Clerk/Emergency Room Admitting Clerk/Emergency Room From other health institutions/doctor | UPLB employees, dependents, students and non-UP | 1. Proceed to the Emergency Room and present admitting orders and or referral for admission 2. Undergo orientation on the hospital’s policies, rates, patient’s right 3. Undergo assessment | STEP 1: Admitting Officer or Emergency Room Nurse on Duty STEP 2: Admitting Officer or Emergency Room Nurse on Duty STEP 3: Medical Officer on duty | As stated in the Statement of Account | Step 1: 30 – 45 minutes **Confinement days depend on the case of the patient |
Emergency Cases
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Emergency Cases | ER Chart | Emergency Room | UP students, dependents, students and non – UP | 1. Proceed to the Emergency Room Extension Facility (EREF) for immediate attention 2. Undergo assessment | STEP 1: Nurse on duty STEP 2: Nurse on duty/Physician on duty | As stated in the charge slip | Steps 1-2: 30-45 minutes depending on the fiagnosis of the case |
Dispensary Procedures
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Dispensary Procedures | Vaccination Record Dispensary Request Charge slip Official Receipt | Dispensary Cashier | UP employees, dependents, students and non-UP | 1. Proceed to the Dispensary 2. Proceed to the cashier for payment 3. Present official receipt at the Dispensary | STEP 1: Nurse on duty STEP 2: Cashier (Joanver H. Samonte) STEP 3: Nurse on duty | As stated on the charge slip | 10-30 minutes TOTAL: 10-30 minutes |
Dental Consultation
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Dental Consultation | Dental Record Referral Letter | Medical Records section Other Dentist | UP employees, dependents, students and non-up | 1. To set an appointment for your dental check-up, please call our Dental Section at 536-3247 or 536-2470 loc 106 2. Proceed to the dental clinic on the day of your appointment 3. Undergo assessment 4. Pay the indicated amount 5. Proceed to Medical Records | STEP 1: Dental Aide (Marie Rose A. Abelleda) Dentist (Dr. Myla Lourdes R. Avena and Dr. Noel B. Altamirano) STEP 2: Dental Aide (Marie Rose A. Abelleda) STEP 3: Dentist (Dr. Myla Lourdes R. Avena and Dr. Noel B. Altamirano) STEP 4: Cashier (Jonaver H. Samonte) STEP 5: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) | As stated on the charge slip Consultation fee: free of charge for UPLB constituents 150.00 for non UP Dental certificate – 100.00 for the non-UP | Step 3: 1 hour – 1 hour and 30 minutes |
Nutrition Counselling
| TYPE OF FRONTLINE SERVICE | DOCUMENTARY REQUIREMENTS | WHERE TO SECURE | CLIENT/REQUESTING PARTY | STEPS/ PROCEDURE | OFFICE/PERSON RESPONSIBLE | FEES | PROCESSING TIME |
|---|---|---|---|---|---|---|---|
| Nutrition Counselling | Referral Letter | Doctor | UP employees, dependents, students and non-UP | 1. To set an appointment for your dental check-up, please call our Dental Section at 536-3247 or 536-2470 loc 106 2. Proceed to Medical Records Section to present documentary requirements 3. Proceed to the Nutrition Clinic 4. Pay the indicated amount to the cashier 5. Present the official receipt to the Nutritionist | STEP 1: Nutrionist/Dietitian (Desiree P. Reyes) STEP 2: Medical records staff (Tricia Irynn T. Tamisin, Genalyn P. Cardiño, Melanie L. Avila) STEP 3: Nutritionist/Dietititian (Desiree P. Reyes) STEP 4: Cashier (Jonaver H. Samonte) STEP 5: Nutritionist/Dietitian (Desiree P. Reyes) | 300.00 for non-UP | 45 minutes – 1 hour TOTAL: 45 minutes – 1 hour |