The University Health Service (UHS) of the UPLB Office of the Vice Chancellor for Community Affairs (OVCCA) was recognized as the best performing hospital in Laguna for 2015 by the local government of the province.
This was based on an 18-point scorecard used by the Provincial Health Office (PHO) of Laguna to assess six hospitals across the province. The UHS topped in 14 of the indicators in the scorecard and emerged as the overall best performing hospital among the six hospitals assessed.
These indicators are:
- Philhealth rate
- No balance billing
- Average length of stay (ALOS)
- Discharged improved and recovered
- Unfilled prescriptions/supplies (inpatient only)
- Safety precautions
- Safe water and proper waste disposal (all tests passed)
- Continuing quality improvement program
- Manpower development and ethics/training
- Customer-institutional relations
- Functional referral system
- Patient engagement programs
- Programs on good governance and management
- Gross death rate
Dr. Marilyn P. Reaño (Director, UHS), Mr. Eugene G. Valencia (Head Nurse), and Ms. Raquel Zafra (Administrative Officer V) received the plaque of recognition during the 3rd Laguna Provincial Awarding Ceremony of the Best Performing Local Government Units and Hospitals in the 2015 LGU-Scorecard, held at the Asia Bloom Hotel in Sta. Cruz on 6 December 2016.
The awarding was facilitated by Laguna Gov. Ramil L. Hernandez, Calamba City Councilor Ruth Mariano-Hernandez, Dr. Rene P. Bagamasbad (Provincial Health Officer), and Dr. Gigi G. Janario (Provincial Officer, Department of Health).
“For me, this is a sign that the UHS is helping to forward one of the thrusts of the administration, which is to turn UPLB, not only into an excellent learning and research academe, but also into a public service university,” Dr. Reaño said in an interview.
One of the primary objectives of the award-giving body was “to further motivate and inspire health workers to improve the delivery of quality, efficient, and cost-effective health services to the community.” (Miguel Victor T. Durian)